Privacy Policy

    Last Updated: September 9, 2026

    1. Introduction

    TD Automation & Consulting LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

    2. Information We Collect

    We collect information that you provide directly to us, including:

    • Name and contact information (email address, phone number)
    • Business information and project requirements
    • Workflow Guide conversations and the workflow details you approve
    • Communication preferences
    • Any other information you choose to provide

    We also automatically collect certain information when you visit our website:

    • Device and browser information
    • IP address and location data
    • Pages visited and time spent on site
    • Referring website or source

    3. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our services
    • Respond to your inquiries and fulfill your requests
    • Send you technical notices and support messages
    • Communicate with you about services, offers, and events
    • Monitor and analyze trends and usage

    We securely store Workflow Guide conversations with a random session identifier so we can review patterns, improve the guide, and develop our products and services. Conversation records do not include your name or email unless you choose to provide those details separately through a form. We retain anonymous conversation turns for approximately 90 days and delete them on a daily schedule.

    4. Information Sharing

    We do not sell your personal information or Workflow Guide conversation data to any third party. We do not use or disclose Workflow Guide conversation content for targeted advertising. We may share your information in the following circumstances:

    • With your consent
    • To comply with legal obligations
    • To protect our rights and safety
    • With service providers who assist in our operations (subject to confidentiality agreements)
    • With analytics or advertising providers as described in our Cookie Policy; Workflow Guide conversation content is excluded

    5. Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

    6. Your Rights

    Depending on your location, you may have the right to:

    • Access your personal information
    • Request correction of inaccurate data
    • Request deletion of your data
    • Opt-out of marketing communications
    • Opt-out of the sale or sharing of your personal information
    • Limit the use of sensitive personal information

    7. California Privacy Rights (CCPA/CPRA)

    If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

    Right to Know

    You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.

    Right to Delete

    You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.

    Right to Correct

    You have the right to request that we correct inaccurate personal information.

    Right to Opt-Out of Sale/Sharing

    You have the right to opt out of the "sale" or "sharing" of your personal information. We do not sell personal information. Some optional analytics or advertising technologies may constitute "sharing" under California law, but Workflow Guide conversation content is excluded. You can exercise this right by clicking the "Your Privacy Choices" link in our website footer.

    Right to Non-Discrimination

    We will not discriminate against you for exercising any of your privacy rights.

    How to Exercise Your Rights

    To exercise these rights, you may:

    We will respond to verifiable consumer requests within 45 days.

    8. Cookies and Tracking

    We use cookies and similar tracking technologies to track activity on our website and store certain information. You can manage your cookie preferences through the cookie consent banner or by clicking "Your Privacy Choices" in our footer. See our Cookie Policy for more details.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

    10. Contact Us

    If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

    TD Automation & Consulting LLC
    Email: terrence@tdautomate.com
    Phone: (323) 285-9029